Owner is very responsive and goes above to provide excellent service, including FREE ride home.
Reviews
No worries transaction, nice waiting area for customers ; professional service
Mert, thank you so much for the great review! We’re glad you enjoyed a worry-free experience, our comfortable customer waiting area, and the professional service from our team. We’re especially happy you mentioned our shuttle service. We know being without your vehicle can be inconvenient, so we work hard to make our shuttle service an exceptional part of the Smithwest experience—keeping your day moving while we take care of your vehicle. Thank you for trusting Smithwest Service Center. We truly appreciate your business and look forward to seeing you again!
Professional, Courteous, knowledgable, very clean / comfortable waiting area and all at a very reasonable price. Highly recommended!
Thank you so much for the wonderful review and recommendation! We truly appreciate your kind words about our team and facility. At Smithwest Service Center, our mission is simple: Honest Service • Quality Repairs • Serving the Community Since 1971. We’re glad we could provide you with a professional, comfortable, and reasonably priced experience. Thank you for trusting us with your vehicle, and we look forward to taking care of you again! — Angelo & the Smithwest Service Center Team
I had a tire blow out and AAA towed my car here. They fixed my tire and charged me a fair price
Thank you, Eric for choosing Smithwest Service Center! We are glad that we could help with your tire blowout. Our team takes pride in providing quality service at fair prices. If there's anything else we can do for you, don't hesitate to reach out. Drive safe!
Would not service my car anywhere else. Angelo is trustworthy and is a true example of excellent customer service. I highly recommend them!!
Thank you so much for the kind words and for trusting us with your vehicle! Your confidence in Angelo and the entire Smithwest team truly means a lot to us. We take great pride in providing honest, trustworthy service and treating our customers the way we would want our own family treated. We sincerely appreciate your recommendation and look forward to taking care of you for many years to come! — Angelo & the Smithwest Service Center Team
Great timely service
Thank you for your five-star review, Tom! We're thrilled to hear that you had a great experience with us and that our service was timely. Customer satisfaction is our top priority, and we're always here to provide you with the best service possible. We look forward to serving you again at Smithwest Service Center!
Excellent service center. Very professional, very clear online booking system and system to communicate recommendations for vehicle. Beautifully renovated waiting area. Been bringing my car here for many years, highly recommend!
Kelly, thank you so much for the wonderful 5-star review and for trusting Smithwest with your vehicle for so many years! We truly appreciate your loyalty and are glad you enjoy our online booking and digital communication system. We also appreciate you noticing the improvements we've made to our waiting area—we want every part of your experience to be comfortable, professional, and convenient. Thank you again for your continued support and recommendation. We look forward to taking care of you and your vehicle for many more years! — Angelo & the Smithwest Service Center Team
I went in to get a NYS inspection for my car. I knew ahead of time that I had some issues with my car and that it probably wouldn't pass inspection. These gentlemen at Smithwest took great care of my car and made it safe for myself and my family to drive in. Their service was impeccable and I will continue to use their service. I highly recommend this company! Thanks again guys!
Daniel, thank you so much for the wonderful review and for trusting Smithwest Service Center with your vehicle. Our goal is always to go beyond simply completing an inspection—we want to make sure our customers and their families are driving vehicles that are safe and dependable. We truly appreciate your kind words about our team and our service. Thank you for your recommendation and for choosing Smithwest. We look forward to taking care of you and your vehicle for many years to come! — Angelo & the Smithwest Service Center Team
Thank you for the five-star rating, Mike! We're thrilled to hear you had a great experience with us. If there's anything else we can do to exceed your expectations, please don't hesitate to reach out. We look forward to serving you again in the future!
Clean, polite, efficient
Thank you for taking the time to leave us a review! We’re glad you found our facility clean and our team polite and efficient. We truly appreciate your business and your feedback. We hope to have the opportunity to serve you again and earn that 5th star by exceeding your expectations on your next visit! — The Smithwest Service Center Team